All posts by Brian McLaughlin |

Brian McLaughlin is a business leader who specializes in finding innovative solutions to the complex challenges of today’s rapidly evolving technology landscape. He is Chief Experience Officer for Bottomline Technologies.

Improving the Customer Experience in Banking: It’s simpler than you think

Improving the customer experience in banking is simpler than banks think. We tell all on the secrets you should know to improve your customer experience...

/ January 28, 2019