All posts by Duena Blomstrom |

Co-Founder and CEO, PEOPLENOTTECH. Author of Emotional Banking: Fixing Culture, Leveraging FinTech and Transforming Retail Banks into Brands.

business banking

Making Business Banking More Human

In “Emotional Banking,” I write about the need for financial institutions to rethink the way they engage with retail customers, but the customer experience is something I see as perhaps even more important as banks...

/ March 23, 2020