Adrian Jolly

Extensive experience of global risk management and data protection including strategic risk assessments and establishment of an enterprise risk management framework including Global business continuity. Specialties include Enterprise Risk Management, strategic risk assessments, global business continuity management, and crisis management.

Alan Koenigsberg

Global Head of New Payment Flows, Visa Business Solutions

Albert Laino

Albert Laino supports Bottomline’s Enterprise Cyber Fraud & Risk Management team from a Solutions Consulting capacity. He is a self-proclaimed foodie, cinephile, and financial crime enthusiast who enjoys being able to continually learn about the applications of new technology within the AML and fraud space, and contribute as a trusted advisor to this community.

Arin Ray

Arin Ray is a Senior Analyst with Celent based in the firm's New York office with over a decade’s experience in tracking business, regulatory, and technology trends in financial services. He has published extensively on technology trends in financial crime compliance operations with specific focus on the role of next generation technology in combatting financial crime. His advisory engagements have included developing technology strategy, market entry and expansion strategy, and benchmarking studies for financial institutions and technology providers.

Ben Hobby

As a partner with BTVK Advisory, Ben has extensive experience in accounting and fraud investigations for both private and public sector entities, particularly claims made under commercial crime insurance policies.

Bill Wardwell

Bill Wardwell is an experienced payments veteran with 15 years behind the scenes in the financial services industry focusing on payments technology.

Boaz Krelbaum

As the General Manager of Cyber Fraud & Risk Management for Bottomline Technologies, Boaz Krelbaum helps organizations reduce risk, prevent fraud and meet regulatory compliance requirements.


Brian McLaughlin

Brian McLaughlin is a business leader who specializes in finding innovative solutions to the complex challenges of today’s rapidly evolving technology landscape. He is Chief Experience Officer for Bottomline Technologies.

Chris Gerda

Chris Gerda serves as the head of risk and fraud prevention at Bottomline, with a focus on security for Paymode-X. He is responsible for the overall anti-fraud strategy and technology initiatives to maintain the security of $200 billion in payments within the 450,000+ network membership base.

Chris Gledhill

Fintech Expert, Writer and Speaker

Chris Skinner

Chair, Financial Services Club and author of Digital Bank, Valueweb, and Digital Human.

Craig Jeffery

Craig Jeffery, Managing Partner of Strategic Treasurer, has 20+ years of financial and treasury experience as a practitioner and as a consultant helping organizations craft realistic goals and achieve significant benefits quickly.

Colin Adams

Colin Adams, managing consultant at Lipis Advisors, focuses on payment system analysis, global regulatory and business trends in payment system development, market intelligence, and emerging technologies such as distributed ledger technology. He has worked extensively with banks, national payment system organizations, payment processors, and third-party providers to understand the impact and opportunities of payment system developments.

Daniel Bardini

As Managing Director of Financial Messaging for Bottomline Technologies, Daniel offers extensive experience in the finance industry developing and implementing business payment strategies.

Donna Torres

As a seasoned payments professional with Xero, the emerging global leader of online accounting software for small businesses, Donna is focused on helping clients tackle their payments challenges and achieve their business goals.

Doug Hartsema

Doug Hartsema, Managing Partner of The Hartsema Group, specializes in connecting corporate treasury practitioners and business owners to their bank treasury providers.

Duena Blomstrom

Co-Founder and CEO, PEOPLENOTTECH. Author of Emotional Banking: Fixing Culture, Leveraging FinTech and Transforming Retail Banks into Brands.

Elizabeth Ashey

Liz Ashey has 20 years’ experience working with major banks, Fortune 500 corporations and businesses to implement effective, cloud-based Treasury solutions. She is VP of Paymode-X Channel Strategy for Bottomline Technologies.

Edward Ireland

Ed Adshead-Grant

Ed Adshead-Grant is an experienced Fintech expert in the Global Payments and Cash Management industry, driving secure business payment solutions in ACH, Card, SWIFT, Faster Payments, Blockchain, Cyber Fraud & Risk Management and more.

Emily Rodenhuis

Emily Rodenhuis is a creative marketing writer specializing in content creation. Her work has been featured by BankNews, InfoSecurity, AFP magazine and more.

Erin Oswalt

Erin Oswalt has 20+ years of experience in banking and financial technology focused on product innovation, revenue management and product marketing.

Erik Nilsen

Erik Nilsen, SVP Small Business Solutions at Bottomline, is a marketing and product management leader with 20+ years of experience in financial services and financial technology, including a wealth of experience in the small business segment. He is currently leading the Small Business Segment for Bottomline technologies, focusing on small business solutions that will help Financial Institutions and their clients better serve the needs of small businesses everywhere.

Ethan Dirgotas

Ethan Drigotas is a Business Development Director at Mad*Pow, where he focuses on developing creative design solutions for clients in financial services. In that role, he’s passionate about driving scalable and measurable results – particularly around financial wellbeing.

Gareth Priest

Gareth Priest, CPO for Bottomline Technologies, has over 20 years of experience as a product innovator in the world of Financial Technology. With a track record of building products that have helped the Financial Services market address opportunities in Digital Banking, Customer Engagement, Real-Time Payments & Payments Innovation across North America, EMEA and Asia Pacific.

Gunita Bindra

Product & Growth leader for global companies with 10+ years experience in developing and executing strategic products and partnerships for evolving business needs. Expertise in evaluating market trends and transforming them into high-performing business strategies and creative solutions for the customer. Wide sphere of B2B experience across Product, Sales/Business Development, and Technology functions.

Germaine Lang

Germaine Lang is the Managing Editor of SmartPayments with a strong creative and technical writing background across many industries. She also works to engage customers and relate their experiences with vendor products and services, positioning them as innovative thought leaders.

Graham Jarvis

Graham is a freelance business and technology journalist, currently Bottomline Technologies' Roving Reporter at Sibos. He writes about I.T, fintech, payments, blockchain and crypto-currencies. His articles appear in FSTech, Banking Technology and Fintech Futures, Information Age, Global Banking and Finance Review and in many other similar publications.

Hagai Schaffer

Hagai Schaffer is the Senior VP, Innovation & Technology of Cyber Fraud and Risk Management at Bottomline. With over 15 years of experience in the financial crime market, Hagai drives the creation of innovative products that help organizations reduce risk, prevent fraud and meet regulatory compliance requirements.

Hugh Garber

With 15+ years of experience in technology and cloud solutions, Hugh Garber helps AP departments automate the end-to-end AP lifecycle. He is the Director of Solutions Marketing for Paymode-X Business Solutions at Bottomline Technologies.

Jamie Florio

Jamie’s 15+ years of B2B payment experience has been focused on helping organizations simplify their corporate payment and accounts payable systems. He currently a Senior Solutions Consultant with Bottomline Technologies.

Janice Brown

Janice L. Brown, president of Janice Brown & Associates, Inc., is a technology startup consultant who writes about the business value of emerging technologies. She specializes in using communications to position technology ventures, develop industry thought leader programs, and sell products. Janice is based in Manchester, NH.

Jessica Cheney

As the VP of Product Management and Strategic Solutions for Bottomline’s Banking Solutions, Jessica drives the creation of strategic solutions that facilitate financial institutions’ growth in commercial banking. Jessica has more than 25 years of cash management experience with banks and software providers, including leadership roles at S1, Clear2Pay and US Bank.

Jill McFarland

Jill McFarland is the general manager of accounts receivable solutions for Bottomline and has spent over 20 years working in the payments and financial technology space, including in both accounts payable and accounts receivable for Bottomline and Paymode-X.

Jim Marous

Co-Publisher, The Financial Brand; Publisher, Digital Banking Report

Jessica Moran

Jessica Moran has nearly twenty years’ experience leading teams to create innovative payment solutions that drive business growth.

Joe Susienka

Joe Susienka, an experienced B2B payments and compliance specialist, helps deliver secure payment solutions that meet the compliance needs of organizations. He is a Product Manager for Bottomline Technologies and is both CAMS and PMC-IV certified.

John Gaffney

John Gaffney articulates the vision and strategy of the next phase of business for leading brands and their executives. An award-winning journalist, he has most recently been managing editor of, and created B2B content platforms and content for Mastercard from 2014-2018. As one of the original journalists in digital marketing, he has been editor of Mediapost and other newsletters during the industry’s formative years.

James Richardson

James Richardson has 15+ years’ experience in payments, working with FIs and Corporates to secure critical payments and reduce fraud risk. James is Head of Market Development, Risk & Fraud, for Bottomline Technologies.

Justin Corum

Justin Corum, Senior Director, Partnerships at Bottomline. A self-professed payments nerd, he loves nothing more than chat about payments with anyone willing to engage. Prior to joining the Paymode-X team at Bottomline, he was Vice President of Business Development at Billtrust and spent just over a decade at the wholly-owned subsidiary of U.S. Bank, Elavon, as Vice President of Global Payment Facilitator prior to that.

Kathleen Gowin

Kathleen Gowin is the founder and president of K Gowin Consulting, LLC. She is a Certified Cash Manager, and a Certified Anti-Money Laundering Specialist. You can contact Kathleen at or visit

Kim Kelley

Kim Kelley is the Sr. Vice President of Vendor Success at Bottomline. She brings more than 25 years of experience in roles overseeing operations and customer value to Paymode-X.

Leo Gil

Leo Gil is the VP of Product, Customer Acquisition and Growth Solutions at Bottomline. He works closely with financial institutions to design and deliver innovations in payments, cash management, and customer engagement solutions. He has more than 20 years of experience in the software industry with focus on financial technology services.

Louise Beaumont

I work with legislators & regulators to drive disruption, with corporates to cope with it & with start-ups to exploit it.

Mark Davies

Mark Davies has a wealth of experience in Payments & Cash Management, Trade, and Product Management.  His depth of knowledge has been built as a senior leader in UK, European and US banks including Metro Bank, HSBC, Wells Fargo, RBS and ABN Amro. Mark is also a member of UK Finance’s Interbank Payments Policy Committee.

Mark Bradbury

A former professional squash player and founder of Apply Financial, Mark Bradbury has 30 years’ experience starting and running financial solution providers. He specializes in payment automation.

Mary Elliott

As a featured SmartPayments contributor and marketing intern at Bottomline Technologies, Mary Elliott brings a unique perspective with her diverse background in the technology, marketing, and non-profit industries. She is simultaneously pursuing a BS in advertising with a minor in technical writing at Kent State University.

Marcus Hughes

Marcus Hughes, Director of Business Development for Bottomline Technologies, is a senior transaction banker with a successful history of product innovation, thought leadership and business development in a major European bank, a UK clearing bank and prominent technology firms. 

Mohammad Al-Zraiqat

Mohammad Al-Zraiqat, Global Senior Product Manager at Bottomline, has 14+ years’ experience in fraud and financial crime compliance. Working with corporate and financial services sectors, law enforcement intelligence and investigations, sanctions consultancy, he's a subject matter expert in financial crime prevention technologies. Mohammad holds a master’s degree in financial crime investigations.

Marc Salinas

With 20 years’ experience in customer relationship and product management, Marc Salinas brings experience and real-world insights to his role at Bottomline Technologies. His responsibilities include Digital Banking IQ Banking Relationship Management and Insights, key components of Bottomline’s intelligent engagement solution for banking and wealth management.

Neira Jones

Neira Jones is an independent advisor and international speaker, partner for the Global Cyber Alliance, and ambassador for the Emerging Payments Association.

Omri Kletter

Omri Kletter is the Global VP for Fraud & Financial Crime at Bottomline. Previously, Omri led fraud and authentication solutions in the EMEA region for NICE Actimize. He began his career in Israel’s elite technological intelligence army unit, where he served as the Head of the Global Counter-Terrorism section.

Paul Fannon

As Managing Director, Global Business Solutions, Paul leads customers, partners and teams to stay ahead, stay protected and find more value across the global landscape of banking, payments and financial crime as it evolves. Whether that’s helping customers activate the shift from software to cloud, interpret changing international regulations, simplify cross-border complexity or win the fight on fraud, Paul champions the charge for customers across international markets. He is a strong advocate for the development and growth of team members in delivering customer delight on the journey. Paul has over 25 years of experience in payments, financial technology and international go-to-market strategy.

Paul McMeekin

Richard Ransom

With 20+ years of experience, Richard has been involved in some of the most impactful innovations the payments industry has experienced. His specialties include Bacs, FPS, SEPA, Swift-based payments and access to payment systems.

Rob Eberle

As CEO, Rob drives the development of business strategy, culture, and executive leadership to delight customers and deliver growth for Bottomline Technologies. Under Rob’s guidance, Bottomline has become a leading provider of innovative payment, digital banking, invoice and cyber fraud solutions, delivered across multiple geographies and markets globally.

Ron Shevlin

Ron Shevlin is the director of research for Cornerstone Advisors and the author of "Smarter Bank," Snarketing blog and Cornerstone's Insight Vault. He specializes in financial services marketing strategy.

Ruth Wanderhofer

Partner, Gauss Ventures

Ruud Grotens

Ruud Grotens, Certified Financial Crime Specialist (ACFCS), is Head of Solution Consulting, Fraud and Financial Crime, at Bottomline Technologies. With over 30 years of experience internationally, advising banks (including central banks) and non-banks (including asset management firms, insurance firms, and MSBs) about financial crime risk management technology, covering anti-money laundering, counter-terrorist financing, sanctions, tax evasion, internal/external fraud including payment fraud and cybercrime.

Sam Sweet

Sam Sweet is a featured SmartPayments contributor who brings a global perspective to his writing. He is currently studying communications at Denison University and interning at a fast-paced, multi-faceted marketing department at a leading fintech organization specializing in global payments, banking solutions and fraud prevention platforms.

Simon Chan

Throughout his public relations career, Simon has developed extensive experience in the payments technology industry. He has worked with large organizations such as KPMG and Microsoft as well as global scale-ups like Everledger, Sigfox and Tink Labs. He's currently focused on finding a duty of care for Blockchain technology.

Stephanie McCarthy

Stephanie McCarthy is an experienced technology marketing professional with deep experience in the payments and global business solutions industries.

Tom Dolan

Tom Dolan is the General Manager of Paymode-X, a role that allows him to connect product, operations, and sales to deliver solutions that help businesses pay and get paid. With over 15 years of experience in the cybersecurity industry, security and efficiency are his top priorities.

Theodora Lau

Named one of 44 "2017 Innovators to Watch" by Bank Innovation, ranked No. 2 Top FinTech Influencers by Onalytica, and named LinkedIn Top Voices for Economy and Finance, Theo is a speaker, writer, and advisor, who work seeks to spark innovation in the public and private sectors for the benefits of 50-plus cohort. She is the founder of Unconventional Ventures.

Tom Groenfeldt

Tom Groenfeldt is a finance and technology writer for Forbes and International Finance Magazine.

Wayne Johnson

Wayne Johnson worked on Wall Street for over twenty years and is now a senior adviser to two crypto currency, one payment service provider and a nationally recognized private equity firm.

Zach Daniloff

Zach Daniloff is an experienced technology marketing professional who focuses on customer engagement and analytics solutions in the banking industry.