Category: Banking
4 Steps to Planning a Successful Digital Transformation
Now more than ever, digital transformation is changing banking. Preparing for the future is key to business survival in the competitive, digital-first landscape faced by most financial institutions. Is your financial institution on the path...
Financial Services Risk: Taking the Steps to Survive
Over one-third of banking revenues are in play due to the forces of digital disruption. Does your financial institution have what it takes to survive? Digital-first competitors are meeting the needs of customers through personalized...
The Rise of Real-Time Payments: Staying Up-To-Date
Real-Time Payments (RTP) adoption is on the rise– you don’t want your financial institution to fall short of its competitors in today’s progressive, digital age. Financial institutions are striving to keep up with the latest...
The Business Case for Digital Transformation: Starting the Conversation
Gain agility, survive, and thrive: three components financial institutions can achieve by implementing digital transformation strategies. Many financial institutions use their core provider to digitize the account opening process. However, this approach is not an...
Welcome to the Next Generation of Business Payments – Understanding Real-Time Payments
Bottomline Technologies’ Vice President of Product Management and Strategic Solutions, Jessica Cheney, sat down with Ryan McEndarfer from PaymentsJournal.com to understand real-time payments (RTP) and discuss the benefits of modernizing business payment processes. With the...
Your Bank Is Going Digital…How Do You Evaluate FinTech Partners?
As technology-savvy consumers increasingly demand digital access to banking activities such as payments, personal loans, mortgages and account opening, banks that continue to rely on in-person and paper-based processes will be left in the dust...
Digital Transformation in Banking & the Need for Inclusivity in Design
A recent report from the International Data Corporation (IDC) projected that spending on digital transformation will reach US $1.7 trillion worldwide by the end of 2019 (In terms of digital transformation in banking, banks globally...
Customer Engagement in Banking – the Key to Acquire, Deepen and Grow Relationships
Once upon a time the hallmark of a good bank was the offer of a free toaster for every new account and a superior customer relationship meant that the bank president was often in the...
How to Attract New Customers to Your Bank: It All Comes Down to Customer Experience
If you’re thinking about how to attract new retail customers to your bank (and of course you are — it’s an issue you eat, sleep and breathe), it likely comes as no surprise that the...
Tackling the Future of Digital Account Opening: Advice for Banks
Did you know that 65% of surveyed institutions are categorized in the non-digital account opening segment? That means that the majority of their accounts are opened in the branch, a fact that in and of...