Category: Banking

rise of real time payments

The Rise of Real-Time Payments: Staying Up-To-Date

Real-Time Payments (RTP) adoption is on the rise– you don’t want your financial institution to fall short of its competitors in today’s progressive, digital age. Financial institutions are striving to keep up with the latest...

/ July 16, 2019
Business Case for Digital Transformation

The Business Case for Digital Transformation: Starting the Conversation

Gain agility, survive, and thrive: three components financial institutions can achieve by implementing digital transformation strategies. Many financial institutions use their core provider to digitize the account opening process. However, this approach is not an...

/ July 1, 2019
Understanding Real-Time Payments

Welcome to the Next Generation of Business Payments – Understanding Real-Time Payments

Bottomline Technologies’ Vice President of Product Management and Strategic Solutions, Jessica Cheney, sat down with Ryan McEndarfer from PaymentsJournal.com to understand real-time payments (RTP) and discuss the benefits of modernizing business payment processes. With the...

/ June 24, 2019
fintech partner

Your Bank Is Going Digital…How Do You Evaluate FinTech Partners?

As technology-savvy consumers increasingly demand digital access to banking activities such as payments, personal loans, mortgages and account opening, banks that continue to rely on in-person and paper-based processes will be left in the dust...

/ June 3, 2019

Digital Transformation in Banking & the Need for Inclusivity in Design

A recent report from the International Data Corporation (IDC) projected that spending on digital transformation will reach US $1.7 trillion worldwide by the end of 2019 (In terms of digital transformation in banking, banks globally...

/ April 29, 2019
customer engagement in banking

Customer Engagement in Banking – the Key to Acquire, Deepen and Grow Relationships

Once upon a time the hallmark of a good bank was the offer of a free toaster for every new account and a superior customer relationship meant that the bank president was often in the...

/ April 22, 2019

How to Attract New Customers to Your Bank: It All Comes Down to Customer Experience

If you’re thinking about how to attract new retail customers to your bank (and of course you are — it’s an issue you eat, sleep and breathe), it likely comes as no surprise that the...

/ April 15, 2019
Implementing Digital Transformation

Implementing Digital Transformation in Banking: Lessons from Early Adopters

Implementing digital transformation has become a major focus for banks in recent years, a critical task topping the to-do lists of every executive charged with optimizing customer retention and cross-selling, improving customer experience and engagement...

/ March 18, 2019