customer engagement in banking

Customer Engagement in Banking – the Key to Acquire, Deepen and Grow Relationships

Once upon a time the hallmark of a good bank was the offer of a free toaster for every new account and a superior customer relationship meant that the bank president was often in the...

/ April 22, 2019

How to Attract New Customers to Your Bank: It All Comes Down to Customer Experience

If you’re thinking about how to attract new retail customers to your bank (and of course you are — it’s an issue you eat, sleep and breathe), it likely comes as no surprise that the...

/ April 15, 2019
b2b payment trends

Understanding B2B Payment Trends in the UK: Where Does Your Organization Stand?

While “keeping up with the Jones’” is often viewed as a petty attempt to remain relevant by mirroring your peers’ habits and buying patterns, there is one area where it actually makes a little bit...

/ April 15, 2019

Assessing the Threat of Payment Fraud: A Discussion with the Experts

There’s no question that payment fraud is still a major factor in 2019. In fact, 56% of corporates experienced cyber fraud or data theft in the past 12 months. But according to Strategic Treasurer’s fourth...

/ April 8, 2019

How to Prevent Fraud in Business: 5 Secrets to Success

How to prevent fraud in business. It’s an issue that organizations have struggled with since goats were considered an acceptable form of payment. Strategic Treasurer has been tracking the threat of fraud, particularly how much...

/ April 8, 2019
Financial Crime Compliance

Financial Crime Compliance: Navigating the Challenges Around AML and Sanctions

When it comes to financial crime compliance, understanding the alphabet soup of regulations can be challenging to say the least. This was particularly evident in a recent sanctions webinar that featured experts from Dow Jones...

/ April 1, 2019

The Impact of Artificial Intelligence in Payments

Neira Jones discusses simplifying the customer experience through artificial intelligence and the impact it has on business payments...

/ March 25, 2019

Understanding Integrated Payables and the Impact It Can Have on Your Business

Is your organization struggling with manual & costly, paper-based and fraud-prone AP processes? We help you understand integrated payables & the impact it can have on your business...

/ March 25, 2019
Payment Fraud Prevention

Payment Fraud Prevention Strategies: Advice from the Trenches

The payments industry is facing a serious fraud threat. Here are payment fraud prevention strategies from BTVK Advisory's Ben Hobby...

/ March 18, 2019