Tag: Digital Banking

Digital Transformation in Banking & the Need for Inclusivity in Design

A recent report from the International Data Corporation (IDC) projected that spending on digital transformation will reach US $1.7 trillion worldwide by the end of 2019 (In terms of digital transformation in banking, banks globally...

/ April 29, 2019
customer engagement in banking

Customer Engagement in Banking – the Key to Acquire, Deepen and Grow Relationships

Once upon a time the hallmark of a good bank was the offer of a free toaster for every new account and a superior customer relationship meant that the bank president was often in the...

/ April 22, 2019

How to Attract New Customers to Your Bank: It All Comes Down to Customer Experience

If you’re thinking about how to attract new retail customers to your bank (and of course you are — it’s an issue you eat, sleep and breathe), it likely comes as no surprise that the...

/ April 15, 2019
improving customer experience

Improving the Customer Experience in Banking: It’s simpler than you think

Improving the customer experience in banking is simpler than banks think. We tell all on the secrets you should know to improve your customer experience...

/ January 28, 2019
Banking Innovation Ideas

Banking Innovation Ideas: Attracting the Best Innovators

When it comes to transforming your institution, there’s certainly no shortage of banking innovation ideas. Here's how to attract the right innovators...

/ January 9, 2019
EMPLOYEE FRAUD

Identify and Eliminate Employee Fraud Collusion: a 5-Step Guide for Banks

Employee fraud collusion is a serious and underestimated threat to businesses. Here's a guide for banks to identify & eliminate employee fraud collusion...

/ December 17, 2018
latest trends in banking technology

Evaluating the latest trends in banking technology: Guidance to help banks compete with Amazon, Google, Facebook & Apple

In my varied experience as a serial entrepreneur, regulatory advisor, corporate consultant and angel investor, I have witnessed the evolution of the banking sector first hand, from all of its sometimes unflattering angles. Given the...

/ October 30, 2018